Having questions ???
Refer most commonly asked question to clear your doubt.
Our basic support package covers live chat, phone support, and remote assistance for all your IT problems. We help with software issues, basic troubleshooting, and guidance on common tech issues.
The professional support package offers all the features of basic support, plus advanced technical assistance. We can handle complex software installations, network configuration, and provide in-depth troubleshooting for hardware and software problems.
Our Annual Maintenance Contract (AMC) at ₹9999 ensures comprehensive support throughout the year. It covers unlimited assistance for all IT issues, including regular check-ups, software updates, and priority access to our support team.
You can reach our support team through live chat on our website, by calling our dedicated support line, or by requesting remote assistance. We’re available 24/7 to assist you.
There’s no limit to (in AMC) the number of support requests you can make with our support packages. We’re here to help you whenever you need assistance, however basic and professional options having limits, call us to know more.
We aim to respond to all support requests promptly. For basic and professional support, you can expect a response within 1-2 hours. Even AMC customers receive priority online but physical visit take 48 hours to visit location.
Yes, we offer support for both personal and business IT problems. Our services are tailored to meet the needs of individual users as well as businesses of all sizes.
Yes, your privacy and data security are our top priorities. We use secure connections and adhere to strict confidentiality standards during remote sessions.
Yes, your privacy and data security are our top priorities. We use secure connections and adhere to strict confidentiality standards during remote sessions.